Last week, I received a letter from Time Warner. Generally, when I receive something from them, I recognize it as a bill reminder, roll my eyes, throw it in the recycle bin, and mope to my computer where I pay my bill online. This time it looked a little different, which caused me to open it up.
BOY AM I GLAD I DID! While I couldn’t believe it at the time, now that I’ve had some time for it to sink in, I am so thankful that they took the time to do this for me.
It seems that my account was using some sort of promotional rate that is expiring soon. Well, TWC was writing to let me know that they had a super special offer for me, and congratulations, because starting with my next bill they’d only be charging me $10 more per month! AND, I don’t even have to do anything special to allow this to happen—THEY’LL GO AHEAD AND CHANGE IT AUTOMATICALLY!
Wow. Thanks, Time Warner. From the looks of this letter, I should be thanking you for charging me $100 per month for only internet and a basic landline. I suppose I need to reevaluate my priorities and loyalties, because somehow I am left feeling a little… ungrateful.